CALL-OUT SERVICES

CALL-OUT SERVICES

Sometimes things just can’t wait for the next scheduled visit – that’s when our on-call support steps in. Think of it as your maintenance safety net, ready to catch any surprise issues that pop up between regular services. From minor fixes to urgent needs, we’re ready to help when you need it most.


What makes our on-call service special isn’t just how quickly we arrive – it’s how prepared we are when we get there. Our teams come ready for the most common issues, which means most problems get solved in a single visit. No waiting around for parts or return trips – just efficient solutions when you need them.


This service works hand in hand with our maintenance packages, filling the gaps and handling the unexpected. Whether you need a quick fix or urgent help, you’ll get the same level of expertise and care that comes with all our services.

SERVICE FEATURE

TROUBLE SHOOTING
BASIC REPAIRS
MAINTENANCE
INSTALLATION/FIXING
ADDITIONAL SERVICES

CIVIL

Visual inspection
Frame fixing, Door repairs
Paint touch-ups
Joiney & Aluminium repairs
Basic carpentry work

SERVICE TERMS:

• Base call-out fee: 150 AED per visit
• First hour included in base fee
• Additional time charged at 75 AED per hour

• First hour included in base fee
• Materials charged separately
• Standard response time applies

SERVICE FEATURE

TROUBLESHOOTING
BASIC REPAIRS
MAINTENANCE
INSTALLATION/FIXING
ADDITIONAL SERVICES

CIVIL

Visual inspection
Frame fixing, Door repairs
Paint touch-ups
Joiney & Aluminium repairs
Basic carpentry work

ELECTRICAL

Electrical fault detection
Switch/socket repairs
Light fixture service
Cable termination
Appliance troubleshooting

PLUMBING

Leakage detection
Minor leak fixes
Sanitary item service
Basic ficture fixes
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HVAC

System diagnostics
Filter cleaning
Grill cleaning
Gas top-ups
Thermostat setup

SERVICE TERMS:

• Base call-out fee: 150 AED per visit
• First hour included in base fee
• Additional time charged at 75 AED per hour

• First hour included in base fee
• Materials charged separately
• Standard response time applies